Maunder Watch Co Ltd is not an authorized dealer for any of the watch brands we sell and do not claim to be. All our watches regardless of condition have been previously owned.
The terms and conditions for use of the Maunder Watch Co Ltd website are detailed below and should be read carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase. Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.
We have taken care in presenting the products on our website as accurately as possible. The images you see will depend on your monitor’s display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. All our images are taken onsite, of our stock and are not from an archive. Before you place an order you should read the following: Delivery Information and Returns Policy. These pages form part of these terms and conditions and contain important information about your order.
All credit, debit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from the Maunderwatches.co.uk website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your order, or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.
Under the Consumer Protection Regulations, you have the right to return your products at any time within 14 days of paying for your goods online or over the phone. Should you decide to return the product we will then exchange the item or give store credit until we have an appropriate replacement, we can also charge a 10% restocking fee at the discretion of Maunder Watch Co Ltd. If an exchange occurs the original postage costs will not be refunded and will be charged again if a new item is posted back. You are under a duty to take care of the goods until they are received by Maunder Watch Co Ltd, which means the goods must be unused and complete with everything that’s was sold with it. In the case of watches with original factory stickers, all stickers must still be present and not tampered with, if the stickers have been removed we will not be able to offer an exchange or store credit. This ONLY applies to online sales! The 14 day notice period starts from the day the order is processed, the item must be returned to us within the 14 days.
Purchases made in store or in person are not able to refund or exchange.
Even though packages are sent via secure insured courier service on rare occasions we do experience losses whilst in transit. If this occurs, please allow 10 days for the package to arrive from the date of dispatch. Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made and thus the customer will be unable to claim any loss from Maunder Watch Co
For all UK orders, placed before 3pm we will attempt to deliver your order within 5 working days. Where it is not possible to meet these timescales, we will notify you and advise you of an anticipated delivery date.
All deliveries will be made to you at the addresses that your card is registered. We may, at our discretion and expense, deliver parts of your order separately. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products. Ownership of the products shall pass to you once we have received payment in full.
COPYRIGHT TRADE MARKS AND SITE CONTENT
Maunder Watch Co Ltd and its subsidiaries are the owners of the copyright of this site and all materials on this site including content, design, text, graphics and photographs. You may download and print content from this site for media related purposes or for your own personal use only. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where this material is reproduced, published, broadcast or otherwise issued to others the source and copyright status must be acknowledged.